Rosie vs Smith.ai
Rosie charges by the minute and starts at $49 for 250 minutes. Smith.ai charges by the call, from a free 25-call plan to $500 for 300 calls, and can hand calls to human receptionists for an extra per-call fee. Which is cheaper depends mostly on how long your calls run.
Cost at the same call volume
Cheapest plan at each volume, with 3-minute average calls and monthly billing. Try your own numbers.
| Calls a month | Rosie | Smith.ai |
|---|---|---|
| 100 calls/mo | $149/moScale | $212.50/moPro |
| 300 calls/mo | $149/moScale | $500/moEnterprise |
| 1,000 calls/mo | Largest plan covers 2,000 minutes a month | $2,019/moEnterprise |
Side by side
| Starting price | $49/mo | $0/mo |
|---|---|---|
| Pricing model | Per minute | Per call |
| Cost at 300 calls/mo | $149/mo (Scale) | $500/mo (Enterprise) |
| Appointment booking | Yes | Yes |
| Live transfer to you | Yes | No |
| Human receptionist backup | No | No |
| Spanish | Yes | Yes |
| SMS follow-up | Yes | No |
| HIPAA (signs a BAA) | No | No |
| Free trial | 7 days | None stated |
| Demo line | None published | None published |
| Best for | Small businesses that want a large minute allowance for the price and English plus Spanish. | Businesses that want per-call pricing, a free starter plan, and the option of human backup. |
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| Visit Rosie | Visit Smith.ai |
Fine print
Rosie
- Spam calls: Spam detection is included. The pricing page doesn't say whether spam uses minutes.
- Call counting: Not disclosed.
- Promotions: Paying annually gets 2 months free.
- Overage: Not disclosed.
Smith.ai
- Spam calls: Calls from known spam numbers are filtered out, and you can remove up to 10% of calls a month as spam.
- Call counting: Every answered call counts toward your quota.
- Promotions: A 6-month plan is available at lower rates; details require talking to sales.
- Cancellation needs 30 days' notice.
Which one to choose
Choose Rosie if…
You get lots of calls and want a large minute allowance for a low monthly price, with booking and live transfer on the $149 Scale plan.
Choose Smith.ai if…
You get only a few calls and want to start on a free plan, or you want human receptionists available behind the AI for an extra per-call fee.
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