AI receptionists for law firms
A missed call can be a missed client. An AI receptionist answers every call, takes intake details, and routes urgent matters to an attorney. For a law firm, confidentiality and conflict checks shape what you need.
What your calls need
Intake that supports conflict checks
Before a consultation you need the names of everyone involved so you can run a conflict check. The receptionist should collect them on the first call.
Urgent matters reach a person
Someone who was just arrested or served won't wait for a callback. Live transfer sends those calls straight to an attorney or your staff.
Confidential information
Callers will share sensitive details. Read each vendor's privacy and data terms before signing up, and ask how long recordings and transcripts are kept.
Case-management software
Intake is easier when it lands directly in your case-management system. The list below shows which vendors name a native integration with common legal software.
What it would cost you
Live transfer is pre-selected so urgent calls reach a person. Change anything to match your firm.
Not sure? Calls per weekday × 22.
We start at 3 minutes. Change it to match your calls.
Advanced
Only affects vendors that bill per unique caller. 100% assumes every call is a new caller, the most expensive case.
300 calls a month, 3 min average, billed monthly. How we calculate
Lowest cost that meets your must-haves
$149/mo
$1,788 first year · $0.50 per call
Fine print
- Spam calls: Spam detection is included. The pricing page doesn't say whether spam uses minutes.
- Call counting: Not disclosed.
- Promotions: Paying annually gets 2 months free.
- Overage: Not disclosed.
GoodcallGrowth plan
$154/mo
$1,848 first year · $0.51 per call
Fine print
- Spam calls: A caller counts only if they actually speak to the agent. Quick hang-ups don't count.
- Call counting: Billed per unique phone number per month. Repeat calls from the same number count once.
- Promotions: Not disclosed.
$159.95/mo
$1,919.40 first year · $0.53 per call
Fine print
- Spam calls: Spam and robocalls don't count against your plan.
- Call counting: Calls under 15 seconds don't count.
- Promotions: Not disclosed.
$199/mo
$2,388 first year · $0.66 per call
Fine print
- Spam calls: Spam filtering is included, and calls are unlimited, so spam adds no cost.
- Call counting: Unlimited calls. No fair-use limit is stated.
- Promotions: Not disclosed.
$224/mo
$2,688 first year · $0.75 per call
Fine print
- Spam calls: Spam filtering is included. The pricing page doesn't say whether filtered calls use minutes.
- Call counting: Not disclosed.
- Promotions: Not disclosed.
- The pricing page doesn't say whether Booster Pack minutes are bought ahead or charged automatically.
$274/mo
$3,288 first year · $0.91 per call
Fine print
- Spam calls: Not disclosed.
- Call counting: Voice is billed in credits, 25 credits ($0.25) per minute on this plan. Rounding isn't disclosed.
- Promotions: Not disclosed.
- Extra credits auto-reload at $10 per 1,000 credits and never expire.
$349/mo
$4,188 first year · $1.16 per call
Fine print
- Spam calls: Not disclosed.
- Call counting: Not disclosed.
- Promotions: Not disclosed.
Not a fit
- JustCallPricing not public (quote only)
- Nextiva XBertPricing not public (quote only)
- Smith.aiNo plan offers: Live transfer to you
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Vendors that market to law firms
| Starting price | $99/mo | $199/mo | $49/mo | $0/mo | $24.95/mo |
|---|---|---|---|---|---|
| Pricing model | Per minute | Flat rate | Per minute | Per call | Per call |
| Cost at 300 calls/mo | $274/mo (Business-in-a-Box) | $199/mo (Pro) | $149/mo (Scale) | No plan offers: Live transfer to you | $159.95/mo (Pro) |
| Appointment booking | Yes | Yes | Yes | Yes | Yes |
| Live transfer to you | Yes | Yes | Yes | No | Yes |
| Human receptionist backup | No | No | No | No | No |
| Spanish | No | No | Yes | Yes | Yes |
| SMS follow-up | Yes | Yes | Yes | No | Yes |
| HIPAA (signs a BAA) | No | No | No | No | No |
| Free trial | 7 days | 7 days | 7 days | None stated | 14 days |
| Demo line | +1 (864) 619-0619 | None published | None published | None published | (833) 564-4778 |
| Best for | Businesses that want calls, texting, web chat and email handled on one plan. | Busy offices with high call volume that want one flat price with no overage. | Small businesses that want a large minute allowance for the price and English plus Spanish. | Businesses that want per-call pricing, a free starter plan, and the option of human backup. | Businesses with long calls that want per-call pricing and every feature on every plan. |
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| Visit My AI Front Desk | Visit NextPhone | Visit Rosie | Visit Smith.ai | Visit Upfirst |
If you already use…
- Clio: NextPhone, Smith.ai, Upfirst list a native integration.
- MyCase: No vendor we track lists a native integration (checked Sep 29, 2026).
- PracticePanther: No vendor we track lists a native integration (checked Sep 29, 2026).
We may earn a commission if you sign up through a link on this page, at no extra cost to you. See our affiliate disclosure.